Cleaners
Disciplinary Process for Cleaners
Plain-English guidance on disciplinary process for UK cleaners and small business owners — what the law requires and how to handle it without making costly mistakes.
Real situations cleaners face
- —a cleaner repeatedly failing to complete the required cleaning checklist on a healthcare contract.
- —a cleaning operative using a client's personal toiletries found in a hospital room without permission.
- —a cleaner failing to sign in at a secure client premises on multiple occasions, creating a safeguarding concern.
These are exactly the kinds of situations where getting the disciplinary process process wrong can lead to an employment tribunal claim.
What you need to know as a cleaning employer
As a cleaning employer, handling disciplinary process correctly is essential to avoid employment tribunal claims. UK employment law applies to all employers regardless of business size, and the consequences of getting the process wrong can be costly.
The situations that most commonly arise for cleaning businesses include: a cleaner repeatedly failing to complete the required cleaning checklist on a healthcare contract, a cleaning operative using a client's personal toiletries found in a hospital room without permission, a cleaner failing to sign in at a secure client premises on multiple occasions, creating a safeguarding concern. Each of these requires a correct and documented process to protect your business.
This guide covers what you need to do as a cleaning employer. For the complete step-by-step process, read the full guide linked below.
Read the full guide
We have a detailed article covering disciplinary process that walks you through every step of the process.
Read: Disciplinary Process — the complete guide →More guides for cleaners
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