Cleaners
Verbal Warning for Cleaners
Plain-English guidance on verbal warning for UK cleaners and small business owners — what the law requires and how to handle it without making costly mistakes.
Real situations cleaners face
- —a cleaner not wearing rubber gloves when handling COSHH-regulated chemicals on one occasion.
- —a cleaning operative failing to complete the inspection checklist on a single scheduled visit.
- —a cleaner arriving 20 minutes late to a client site without giving any prior notice.
These are exactly the kinds of situations where getting the verbal warning process wrong can lead to an employment tribunal claim.
What you need to know as a cleaning employer
As a cleaning employer, handling verbal warning correctly is essential to avoid employment tribunal claims. UK employment law applies to all employers regardless of business size, and the consequences of getting the process wrong can be costly.
The situations that most commonly arise for cleaning businesses include: a cleaner not wearing rubber gloves when handling COSHH-regulated chemicals on one occasion, a cleaning operative failing to complete the inspection checklist on a single scheduled visit, a cleaner arriving 20 minutes late to a client site without giving any prior notice. Each of these requires a correct and documented process to protect your business.
This guide covers what you need to do as a cleaning employer. For the complete step-by-step process, read the full guide linked below.
Read the full guide
We have a detailed article covering verbal warning that walks you through every step of the process.
Read: Verbal Warning — the complete guide →More guides for cleaners
Not sure if you're handling this correctly?
Take the free 5-minute risk assessment. We'll tell you where your gaps are before a situation turns into a tribunal claim.
Take the free assessment